Payment Issue in NEET PG 2021? Solution Explained

Payment Issue in NEET PG 2021
Payment Issue in NEET PG 2021

After completing payment via Internet Banking or Credit Card or Debit Card or UPI mode, we may face Payment issues, which is common in payment gateway during peak time.

Once we complete the payment, the Page will not show a successful message or will not properly return to the NEET PG official website, or may the Page got expired. 

Nothing to panic about in this situation; NEET PG official website faced many issues. They have given an easy way to communicate directly to their help desk team via phone call and details to their support email id.

As per NEET PG instructions regarding Payment Issues below are communication details, NBE Candidate Care Support is available during weekdays by phone and email.

Helpline Number: 022-61087595

Email id:

Telephone support will be available during these times:

  • 23rd February to 31st May 2021: 9:30 AM to 6:00 PM from Monday
  • to Friday
  • 18th April 2021 (Examination day): 7:00 AM to 7:00 PM
  • NBE support team will be closed on Saturday, Sunday and govt holidays.

Email or Phone call, please provide valid information, how the payment was made, and if possible, its reference numbers or your bank statement copy.